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    November 14 - 16, 2023
    NEWCAP Event Center
    Paris, France

    Come for the content, leave with a new community to support your career and company growth

    Our annual two-day customer conference is back–and better than ever. Featuring over 30 content sessions, breakout discussions, workshops, and one of the most exciting parties of the year, we are excited to welcome you back to Paris.

    With customer growth stabilising post-COVID shutdown, organisations of all shape and size are shifting their focus toward maximising the lifetime value of their audiences. The need for more sophisticated engagement and personalisation models, more thoughtful audience relationship building, and a deeper understanding of customer behaviour, has never been more critical than it is now.


    Piano Academy 2023 will be held in English, with live translations to French provided.

    This year’s Piano Academy Live will examine the ways visionary clients across a broad range of industries are building for the future and engaging audiences in meaningful ways.

    2023 PROGRAMMING TRACKS

    Activation

    Creating a seamless customer journey through personalisation, curated commerce experiences, and meaningful content recommendations

    Analytics

    Leveraging the power of data to drive privacy compliance and create exceptional customer experiences


    Audience

    Understanding how to reach a modern audience through advertising, segmentation, and first/zero party data strategies

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    MA
    Mo Allibhai
    Senior Analyst - AdTech Research Lead
    Forrester
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    AW
    Amy Williams
    Founder & CEO
    Good Loop
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    MI
    Marc Isler
    Chief Revenue Officer
    Tamedia
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    SS
    Selma Stern
    Chief Customer Officer
    Fortune Media
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    LB
    Lise-Ann Brennan
    Director of Technology - Subscriptions
    The Telegraph
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    DH
    David Housden
    Head of Media Inventory: Digital
    BBC
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    OR
    Olga Rudenko
    Chief Editor
    The Kyiv Independent
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    SH
    Svein-Herik Hole
    Head of Subscriptions
    Teknisk Ukeblad Media
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    SL
    Stefan Leever
    Product Manager Customer Engagement
    Rabobank
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    MS
    Maria Sgromo
    Head of digital subscriptions
    RCS MediaGroup
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    GT
    Guillaume Tardy
    Chief Digital Officer
    Bey Médias
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    MH
    Maxime Hotin
    Team Leader Monétisation & Trade Marketing
    Chronodrive
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    SB
    Sarah Barth
    Senior Subscription & Conversion Manager
    FUNKE Digital GmbH


    See Piano Academy in Action

    Last year’s event brought together 300+ senior-level managers, directors, and executives across media, finance, publishing, broadcasting, and other industries that embrace data-driven insights to move their businesses forward.


    Sponsors

    Download the Piano Academy app 
    Stay up-to-date on the agenda, locations, happenings and connect with other participants in real-time.



    "It was a great event. We met fascinating people from the industry as well as from Piano.”
    -2022 Delegate

Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer